Privacy Policy

Hotel North Resort is a boutique hotel located at J.D. Gompertstraat 145-147, Paramaribo, Suriname. We operate the website northresortsu.com and handle guest reservations and communications.

For questions about this policy or your personal data, contact us at info@northresort.sr or +597 457591.

Contact data: name, email address, phone number when you submit a booking or contact form.

Booking data: preferred room, check-in/check-out dates, number of guests, and any notes you provide.

Communication data: emails and messages exchanged between you and the hotel.

Usage data: basic analytics about how visitors use our website (pages visited, browser type), collected anonymously.

To process and confirm your reservation or enquiry.

To communicate with you before, during, and after your stay.

To send you seasonal offers if you have subscribed to our newsletter (you can unsubscribe at any time).

To improve our website and services based on anonymous usage patterns.

We do not sell or rent your personal data to third parties.

Contract performance: processing your booking requires handling your personal data.

Legitimate interest: responding to enquiries and improving our services.

Consent: for marketing emails and newsletter subscriptions.

Booking and guest records are retained for a minimum of 5 years to comply with Surinamese financial and tax regulations.

Marketing data is retained until you unsubscribe or request deletion.

Anonymous website analytics data is retained for up to 24 months.

We share your data only with service providers necessary to operate our hotel and website (e.g. email delivery providers). These providers are contractually bound to protect your data.

We may disclose your data if required by Surinamese law or a valid legal order.

We do not transfer your personal data outside of Suriname or the EU/EEA without adequate safeguards.

Our website uses essential cookies for basic functionality (language preference, session management).

We may use analytics cookies to understand site traffic. You can decline non-essential cookies via the cookie banner.

We use Google Translate for multilingual support; their privacy policy applies to translated sessions.

You have the right to access, correct, or delete the personal data we hold about you.

You have the right to withdraw consent for marketing communications at any time.

You have the right to object to processing or request a restriction on how we use your data.

To exercise any of these rights, email us at info@northresort.sr.

We use industry-standard measures to protect your personal data, including encrypted connections (HTTPS) and access controls.

Despite these measures, no internet transmission is 100% secure. We encourage you not to share sensitive information unnecessarily.

We may update this privacy policy from time to time. The latest version is always available on this page. We will notify you of significant changes where possible.